1.7 Create Leads in Pending Status

Reference: Select Customers and Manage Programs Process Model - Page 1 for the associated business process diagram.

Group: Lead Generation

Actor/Role: CC&B

Description: The system creates Leads in Pending status using the Initiative's eligibility criteria. Application also provides information about return customers By generating the Lead in Pending state the system allows the user to verify the targeted customer before actively marketing the Initiative.

Business Objects

•

C1-Lead

•	C1-LeadAccount

Available Algorithms

•	C1-LDACCTINF - Return Customer Information